FAQs
Products
What is the difference between The Venus Lash™ Magnetic Eyelash and other false eyelashes?
Unlike your traditional false eyelashes, applying The Venus Lash™ Magnetic Eyelash requires no glue! The eyeliner has ultra-fine magnetic particles and the eyelashes have five (5) thin and ultra light magnets. It’s easier to apply, adjust and remove!
How does it work?
How long does the product last?
Is it vegan and cruelty-free?
Is it safe to use?
How do I apply it?
I’m a make-up rookie. Wouldn’t it be hard for me to use this?
Are the lashes reusable?
Do I still need glue to attach the lashes?
How many layers of liner should I apply?
How much eyeliner is in the bottle and how many applications can it lasts?
How long do these lashes last?
How strong does the magnetic eyeliner hold the magnetic eyelashes?
Would the magnetic eyeliner flake off and detach the magnetic eyelashes? Do I need to re-apply the liner throughout the day?
How do I clean the magnetic lashes to ensure product longevity?
I wish to customize the lashes. Can I cut the magnetic lashes?
I have other magnetic eyelashes. Can I use your magnetic eyeliner with those?
Can I still use mascara?
How to remove the magnetic eyeliner and lashes?
Shipping
How can I pay for my items?
We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPal payments.
Are my information and online order safe and secure on this site?
Are there any exchange rates?
What if I need to change my shipping address after placing my order?
Is shipping really FREE?
How can I track my package?
HELP! Who can I contact if I have a problem with my order?